VoiP Questionnaire

New IT support Questionnaire

Name

First

Last

What are your Opening Hours

Name of Current Telecoms provider

Current term of contract

Monthly Cost (if your comfortable with telling us)

How many concurrent calls do you need?

How many handsets do you need?

Which Handsets do you require?(For handsets visit https://www.mbdigital.co.uk/handsets/ )

Cordless Dect (cordless Office handset

Start (very basic, mono screen)

Workforce (Business standard and our most popular

Vision (Desk phone with 7" screen)

Super Vision (Flagship device with 8" display and Camera

Do you need/want access to a App on your smartphone

do you need an IVR? (for example press 1 for sales etc.)

Any other information you would like to provide

When do you require installation of the phone system?

If you are human, leave this field blank.

Contact us

To speak to one of our experienced team, please call 01539 731681. You can also email your enquiry to: info@mbdigital.co.uk or click online enquiry.

Alice Chadwick

16:03 17 Mar 25

Good service and good quality printing - we have used the firm on and off for many years now for various printing and scanning requirements and we have now set up an IT support contract with them. Particular thanks to @markfoster when he came to sort out some technical problems in our office and we added more problems to his list upon arrival and he didn't leave until they were all sorted, without hesitation - much appreciated!

Gareth Hayton

09:31 14 Mar 25

Great service all round!!

We recently migrated from another local IT provider, MB's detailed and planned approach made the process run smoothly and it was extremely stress free! We were up and running in no time. The engineer assigned to our project was Ben, who went out of his way to make sure everything ran smoothly and was always available if we had a query.

Penelope

15:07 07 Mar 25

Awesome service!!
Called MB Digital this afternoon following an issue with my outlook. Ben remote dialled in and sorted it there and then. No fuss, just great service. Thank you, Ben!

Liz Salt

10:06 27 Feb 25

I am very, very impressed. I'd just rung in with a 'computer broken' issue when Outreach dropped our entire area's network. Ben not only helped with my initial problem & gave an update re the outtage but also rang back the next day to both check that my internet was back on And to solve my issue. .. an issue that no other company had been able to solve for months! Legend!

Dominic Jackson

10:52 05 Feb 25

Just moved our business phones, network, printer and support over to MB Digital. Mark made the transition seamless and has been on hand to explain everything needed. A refreshing approach from a local supplier.

Lisa Holden

14:09 23 Dec 24

Such a great company to work with. From the start of the process to the finish, they have been great. Special thanks to Mark for all your help with the installation of the wi-fi system and the photocopier at The Lakelands Owners Club. I would definitely recommend MB Digital.

VoiP Questionnaire

VoiP Questionnaire

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